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Emirates introduces generous waiver policy enabling customers to book with peace of mind

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Emirates is providing customers more flexibility, choice and value through its newly introduced waiver policy for all booked tickets issued on or from today, 7 March until 31 March 2020, allowing customers across its network the choice of changing their travel dates without change and reissuance fees.

The move provides Emirates’ customers with peace of mind should they decide to change their travel plans due to the evolving COVID-19 situation. Customers can change their booking to any date for travel within an 11 month date range in the same booking class without change penalties. Difference in fare, if applicable applies. The policy covers all existing destinations across the Emirates network.

Adnan Kazim, Chief Commercial Officer, Emirates Airline, said: “We want our customers to feel fully supported, comfortable and confident when making travel plans, while offering them the best fares, without incurring change fees should they decide to delay or adjust dates. The situation remains dynamic and we will continue to look at ways to provide flexibility, convenience and peace of mind for our customers.”

Emirates Skywards will also be providing more flexibility to its members who have been impacted by the outbreak of the coronavirus through imposed travel restrictions and flight reductions. Skywards Platinum, Gold and Silver members can maintain their current status by fulfilling 80% of their tier travel requirements between 31 March and 30 June 2020. In addition, Skywards members booked to travel between 1 March and 30 June 2020 will be able to benefit from an additional 20% bonus Tier Miles.

For additional peace of mind, Emirates is also taking its aircraft cleaning process to the next level through additional precautionary measures of implementing enhanced disinfecting procedures after flights from destinations most affected by COVID-19. If the airline is alerted to any suspect or confirmed cases of infectious diseases, teams will be immediately deployed for a deeper cleaning to thoroughly disinfect all cabins of that aircraft with stronger, approved chemicals. Across all its aircraft, Emirates utilises HEPA filters, which are proven to remove more than 99% of viruses in the cabin environment. If there is a suspected case onboard, Emirates will go a step further to replace all the HEPA filters on the aircraft.

Customers are advised that fare differences or applicable taxes may apply if they wish to change their bookings to a different fare class. Current refund and rebooking conditions for tickets issued before 5 March still apply. Customers impacted due to cancellations of flights impacted by the COVID-19 virus are advised to check emirates.com for rebooking or rerouting options.

Customers who wish to change their travel arrangements after making bookings between 7 March and 31 March can visit their travel agent or contact the Emirates call centre at +233 302213131.

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People & Lifestyle

Minister Yvonne Nominated “Gospel Artiste of the Year-Diaspora” at Ghana Gospel Music Awards

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A little over a month after winning the “Female Songwriter of Excellence” award at the famous Maranatha Awards in the USA, Yvonne Asamoah-Tawiah popularly known as Minister Yvonne has been nominated by the Ghana National Gospel Music Awards for their upcoming Christian music awards. (more…)

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University of Ghana Students Gear Up For 64th SRC Week Celebration

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University of Ghana

The leadership of University of Ghana Students’ Representative Council are spearheading plans for the 64th UGSRC week celebration. (more…)

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People & Lifestyle

How Changing Your Diet Can Improve Acid Reflux?

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How Changing Your Diet Can Improve Acid Reflux?

Experiencing acid refluxes once in a while is not too uncommon. However, when this problem persists and shows up every time you eat, it needs special attention and diagnosis. (more…)

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People & Lifestyle

How To Play Online Slots Like a Pro

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How To Play Online Slots Like a Pro

Slots are the most attractive casino games, and have been so for a while, according to data from Statista. Studies show that 70% of real money casino games on the internet are slots, as of late 2019.  (more…)

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Photos: Traditional wedding of Nigerian gospel singer Mercy Chinwo

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Traditional wedding of Nigerian gospel singer Mercy Chinwo

The traditional wedding of gospel artiste, Mercy Chinwo to her man, Pastor Blessed, took place in Port Harcourt, Rivers state today August 12. (more…)

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This week on #TwitterGhana: Big Ivy Returns, Kofi Balmer’s signing by Crystal Palace excites Ghanaians and Many More

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Get the latest news in music, movies, sports, entertainment and more on Twitter. Here is a recap of some of the trending stories during this week on #TwitterGhana.

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