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Olivia Donkor nominated for Virgin Atlantic Heroes awards

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It’s always exciting when it comes to the Virgin Atlantic Heroes Awards each year. It’s a time when Virgin Atlantic can celebrate the people who have been nominated by their peers for truly living the brand values in every sense. A Virgin Atlantic hero is a true everyday pioneer; they display an endless passion for their work and never stop trying to go that extra mile. Olivia is a Ticketing Supervisor in the Accra office and is a big asset to the team. Her uplifting and positive attitude means she provides a personal touch when leading, motivating and mentoring the Ticketing and Reservations team. Olivia will always go above and beyond and encourages others to follow despite the day-to-day challenges they often face.  She has an eye for revenue generation too and Olivia has helped to raise the target profile of Accra sales by more than doubling target expectations. Over 9000 Virgin Atlantic employees worldwide all work really hard, there are some very special people in the business so to be chosen as a ‘Hero’ is a big deal and at Virgin Atlantic people are made to feel like that when they come to the awards. This is Virgin Atlantics Heroes eighth year, and over that time they’ve recognised over 400 Heroes, and just over 4500 nominations. In the last two years there has been an introduction of new Rounds so that more people are recognised throughout the year, not just at an event at the end. Over a 100 people and their guests are taken to the O2 arena to see bands like Backstreet Boys, Coldplay, Rihanna and JLS prior to the day of the awards. The  waiting was finally over on Thursday night, 28th June as all of the 2011 Heroes finalists gathered at the Conservatory, Painshill Park, Cobham in London to enjoy an evening of fun, fine dining and dancing and to find out who would be crowned as Heroes and the overall Superhero. “It was a fantastic evening and a great way to celebrate all the amazing Heroes stories and successes from the past year. Painshill Park was the perfect setting to celebrate Heroes. Its beautiful garden gave us a great excuse to enjoy the glimmer of sunshine and sip Pimms outside. We were entertained in the garden before being shown through to the Conservatory for dinner, dancing and celebrations. It was an absolutely amazing evening. ” said Olivia donkor. Want to spot a Virgin Atlantic Hero? Here’s how: Optimistic – known for their can-do attitude and positive outlook Adventurous – uses creative thinking and is willing to think of all the possibilities Inclusive – they are a great team member and are always looking out for others Alive – they are refreshing and inspirational to be with, passionate about their job and always inject lots of energy and fun into work life Confident – they know their stuff, they apply knowledge and experience, they are willing to learn and listen, and they treat others like they would wish to be treated Loved – is someone that everyone loves to be around, they say thank you and appreciate others, they make customers and colleagues smile Good memories – they make it a pleasure to be at work, they know what great customer service looks like and they know how to treat colleagues Peace of mind – whether it’s always putting safety and security first, or being a reliable pair of hands, they are trusted to get the job done Personal touch – Finally, they just know how to deliver fantastic service – whether internally or externally. It may be delivering a project or looking after our customers, either way they know how to go that extra mile and well and truly put the Virgin Atlantic stamp on their work]]>

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