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The Certainty Of Uncertainty: The Role Of Leadership

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William Easmon, People and Culture Function Director, Absa Bank Ghana
William Easmon, People and Culture Function Director, Absa Bank Ghana

The world is full of people who are very certain—in politics, in religion, in all manner of things. In addition, political, religious, and social organizations are marketing certainty as a cure to all life’s problems. This is purely because the human brain according to neuroscientist is wired for certainty. But is such certainty possible? Or even good?

The world has witnessed such uncertainty in the decades past and this seems to be the new normal – a new normal which has seen the great global recessions, the bursting of the dot com bubble, the introduction of AI, AR, Machine Learning 3D Printing and lighting speed changes across the world. A lot has been said and written about the fourth industrial revolution and its attendant disruption. Its wave upon wave of innovations. The issue is that waves are not permanent, they come, break and a new wave is formed.

Covid-19 has come to expose the uncertainties of what a few months ago we thought were certainties. Most governments, firms, businesses had made plans about either scaling up or down, moving into green fields, setting up new production lines, increasing top line and bottom-line, penetrating new markets, increasing wallet share, etc.

Whoever thought passenger planes will be grounded and international travel will virtually grind to a halt? Whoever thought one of the most critical substances in today’s world would be ethanol – ethanol not for alcoholic use but as a base for sanitizers? Whoever thought Formula One engineers will today be using their expertise to support the manufacture of ventilators? Whoever thought the definition of critical staff will change?

Let’s face facts, most organisations and firms had semblances of Business Continuity plans and invested massively into hardware and physical buildings.

In most firms, pre-mortems, I dare say considered a situation such as we have today. To the extent that nations – powerful nations – were unprepared for such an outbreak even though once upon a time there appeared a flu named after a country which is today being devastated by COVID-19.

Interestingly, most firm’s business continuity infrastructure were virtually redundant during lockdown periods – even more interesting is the fact that these firms were actually being run from employees homes – where hitherto it was forbidden to take work to. The picture of our world epitomises clearly the famous VUCA definition.

  • V = Volatility: the nature and dynamics of change, and the nature and speed of change forces and change catalysts.
  • U = Uncertainty: the lack of predictability, the prospects for surprise, and the sense of awareness and understanding of issues and events.
  • C = Complexity: the multiplex of forces, the confounding of issues, no cause-and-effect chain and confusion that surrounds organization.
  • A = Ambiguity: the haziness of reality, the potential for misreads, and the mixed meanings of conditions; cause-and-effect confusion.

In the era of “unavoidable uncertainties” what questions should you be asking yourself now – especially if you are a leader?

What kind of leadership is required in light of Covid-19?

How do you show up as a leader?

How do you maintain authenticity without losing authority?

How do you future-proof your business? “Best practice” verse “new practice”!

There’s no “playbook” for leadership when the stakes are high, and there’s certainly no playbook for what to do in the face of a 21st Century pandemic.  We are all facing threats on multiple fronts concurrently: to self, family, employees, customers, suppliers and business partners, governmental and financial systems, and potentially our social fabric.

What we need today is sober, smart, values-driven, and focused leadership.  Remember the old adage, “Crisis does not build character, it reveals it.”  The old army saying captures it succinctly – “Sweat in peace or bleed in war”

Companies are not resilient in themselves, rather it is resilient leaders who make resilient companies.  The point being that there are no resilient companies without resilient leaders.

This piece focuses on some nuggets on leadership traits in times of uncertainty

  • Courage
  • Focus
  • Leadership Agility
  • Self-Awareness
  • Humility

COURAGE – THE MOST IMPORTANT VIRTUE ALL GREAT LEADERS POSSESS

Courage is everything. Courage in the face of adversity. Courage to risk yourself and your safety. Courage to speak the truth. Courage to stand alone. Courage to try the difficult thing, even if it might not work. Courage to change your mind. Courage to defend something on principle. Courage to do what’s right. Courage to say I’m sorry when you are wrong.

Leadership is highly personal; what works for one person might not work for another.  However, an absolute truth prevails. Leadership must start from within – from within the leader’s heart – where real courage resides.  It is not simply a case of memorising a list of do’s or don’ts and applying them to a particular situation.  Courage is a necessary trait of effective leadership.  It is hard to argue that other traits such as integrity, honesty, altruism, and decisiveness are not qualities of a good leader. But leaders cannot display these traits if they didn’t have courage.

FOCUS – THE ABILITY TO STAY THE COURSE NO MATTER WHAT

With the many distractions and noises, pieces of advice – solicited and, it is critical that the leader maintains the focus on the purpose of existence of the entity. This presupposes that there is a clearly defined mission or purpose for that entity and this has been cascaded to the understanding of the vision executors – your team members. It is so easy to get distracted by what others are doing that you lose focus. I am not saying you should not keep an eye on your competitor and what is working for them, but do not get swayed by seeming success of your competitor such that you lead your entity into areas where you are not equipped to be. Even where you have to switch temporarily to ensure business survival, it is critical that you keep your eye on the bigger picture.

For example, there are alcoholic beverage manufactures today who have switched into the manufacturing of sanitisers, there are garment factories which have switched into the manufacturing of PPEs.

LEADERSHIP AGILITY – MAKING SMART AND EFFECTIVE DECISIONS IN A RAPIDLY CHANGING WORLD

It’s being able to anticipate the best way to go forward; knowing the best ways to inspire your team; turning thoughts and ideas into actions; and evaluating results for successes and failures.

This means taking a proactive approach to business decisions, rather than a reactive one. Change is the one constant thing in life. Agile leaders not only embrace change, but actively look for areas where change is likely to occur. Like it or not, market conditions, competitors and technological advances force change upon us daily and we must be agile enough to adapt to the change

Agile leaders are able to generate confidence among their employees. When employees are trusting, engaged and confident in the leadership of an organisation, the entire team works in a more synergistic, collaborative fashion.

SELF AWARENESS – THE CORE COMPONENT OF EMOTIONAL INTELLIGENCE

By knowing your values, personality, needs, habits and emotions, and how they affect your actions and the actions of others, you’ll be better able to manage your stress, make better decisions and ultimately lead others to do the same.

Self-awareness is empowering because it arms you with knowledge and enables you to make better choices.

Research actually shows a positive correlation between self-awareness and companies’ bottom line. In a study of the stock performance of 486 publicly traded companies in 2018, Korn/Ferry International found that companies with strong financial performance tend to have employees with higher levels of self-awareness than poorly performing companies.

HUMILITY – IT HELPS YOU BRING YOUR TEAM ALONG

It is critical at this point to bring your team along with you as we navigate these uncertain times. Many leaders tend to confuse hubris with leadership potential, yet arrogance and overconfidence are inversely related to leadership talent — the ability to build and maintain high-performing teams, and to inspire followers to set aside their selfish agendas in order to work for the common interest of the group.

In our ever-changing times, leaders need to be agile and responsive while thinking ahead. At the same time, they need to recognize that the furious pace of change is causing their employees to feel overwhelmed, stressed and burned out. A humble leader might be just what the doctor prescribes for the burnout, exhaustion and unease that characterizes many workplaces today.

Humble leaders do not profess to know it all, do not micromanage and are open to diverse points of view. That makes them perfect for leading successful, productive and happy teams that provide the emotional security employees need. The humble leader fosters trust, something that is increasingly absent from corporations today. Instead of having to navigate corporate politics, a humble leader enables an environment where employees feel that their feedback is welcomed and encouraged.

CONCLUSION

Going through hard times is never fun, but if you instill a sense of community within your team, then you will likely have stronger relationships and deeper trust once this crisis is over. Remember that we will eventually emerge from this. What you do now will build trust with your people, or ruin any trust they have in you. People will always remember how you made them feel.

It won’t be easy—it never is—but that’s the point. That’s what it takes to be a great leader. Prepare for the worst but expect the best.

(An extract from Absa Business Connect series designed to help you find a way to get things done) Writer – Mr. William Easmon, People and Culture Function Director, Absa Bank Ghana

 

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People & Lifestyle

Johnnie Walker headlines Exclusive Men of the Year (EMY) Africa Awards

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Johnnie Walker, Ghana’s number one iconic whisky brand has headlined the much-anticipated Exclusive Men of the Year Africa Awards (EMY Africa Awards), held at Kempinski Hotel in Accra on 16th October, 2021.

The EMY Africa Awards is a prestigious award ceremony that was established in 2015 to honor and celebrate individuals who have demonstrated good values, distinguished themselves in their diverse fields of endeavor and are committed to societal progress.

As the title sponsor of the awards, Guinness Ghana, a Diageo Company, custodians of the Johnnie Walker brand, had the sole honor of presenting the coveted Man of the Year Award to Mr Daniel McKorley, Founder and Chief Executive Officer of McDan Group of Companies, with a personalized bottle of Johnnie Walker Blue Label, the scotch of all scotch.

Speaking at the event, Lesego Lebogang Mohale, Category Marketing Manager (International Premium Spirits, Reserve, Mainstream Spirits &RTDs), Guinness Ghana said, “What Johnnie Walker stands for is pushing boundaries in the pursuit of collective progress. We are inspired by individuals who have emotional drive and optimism to keep walking. People who are stepping beyond the usual to create and pursue something better to make life richer for All. This partnership with the EMY Awards gives us an opportunity to celebrate these individuals who are reaching for greatness, pushing boundaries and taking bold steps forward”.

Johnnie Walker is Ghana’s number one Whisky brand, and the most widely distributed brand of blended Scotch whisky in the world. It is perfect for moments of celebration and a luxurious gift for occasions big and small. Drink responsibly. Johnnie Walker is not recommended to persons under 18 and pregnant women.

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Enjoy Exciting Deals and Offers this October from HUAWEI

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Huawei is offering you amazing deals when you buy any of these Huawei products. Buy a Y5p, Band 6, Freebuds 4i or a Watch Fit and enjoy instant gifts ranging from Mini Portable fans, Huawei Pens, Stainless Steel Bottles and Gift Boxes.

Buy Y5p and Get a beautiful customized Huawei Pen

 

With a 5.45-inch HD bezel-less FullView Display, HUAWEI Y5p offers an immersive viewing experience. Its compact body is ideal for single-hand operation, allowing you to grab the splendid enjoyment in your hand and discover more wonders, all wrapped in one wide screen. Get the Huawei Y5p now for GHS 599

Buy Band 6 and Get a mini portable fan

 

Keeping track of your heart rate is one of the best things you can do for your fitness and health as you go by your daily activities. The TruSeen™ 4.0 heart rate monitoring technology on the Huawei Band 6 uses an optical lens and AI-based data processing to accurately monitor your heart rate 24 hours a day. Be alerted instantly when your heart rate drops below or rises above safe levels. With just GHS 359 you can still maintain a healthy lifestyle on a budget with Huawei Band 6.

Buy  Freebuds 4i and Get a stainless steel bottle

 

You don’t have to take off your earbuds to let in the ambient sound and communicate with others easily. With Huawei Freebuds 4i, just press the earbud and hold down to switch to Awareness Mode. The sensors in HUAWEI FreeBuds 4i actively detect and reduce ambient noise.

HUAWEI FreeBuds 4i also has remarkable endurance. It can play music for 10 hours continuously on a full charge and also gives you 4 hours’ audio enjoyment from a 10-minute charge – perfect when you’re in a hurry. For only GHS 429 you can grab yourself a Freebuds 4i.

Buy Huawei Watch Fit and get a gift box

 

Going about our daily activities at our various workplaces can be stressful. HUAWEI TruRelax™ technology and all-day stress tracking algorithm can effectively monitor your stress levels to see if you are feeling tense. Try to follow the suggested guided breathing exercises to release your stress when you are stressed out.

HUAWEI WATCH FIT is also the perfect smartwatch that blends technology with fashion.  With just GHS 569 you can match your fashion style whilst keeping fit with this smart watch.

 

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How a young, underprivileged boy from Asamankese is changing the narrative with Electric Cars in Ghana

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From the humble streets of Asamankese in the Eastern region of Ghana, not many would have predicted that George (Jorge) Appiah will one day grow to become a colossus in engineering in Africa to the extent of creating significant change not only in the lives of family members, but also several others through job creation.

The story of the technopreneur, as he chooses to call himself, is one of determination, perseverance and hope.

“I didn’t get the best of privileges in terms of access to necessities like electricity. I had to grow up without electricity. Had to learn with candles and lanterns to study …My first encounter with a computer was at Pope Johns and it was quite an experience. At the end though I ended up being one of the top IT guys even though I had never seen a computer before,” he said to Kwabena Kyenkyenhene Boateng on the business edition of 21 minutes with KKB.

After enduring several years of hardship, including a lack of access to electricity for a significant part of his childhood, Jorge decided to pursue a career in engineering, all in a bid to provide electricity for his grandmother.

“I was committed to being an electrical engineer because of my experience – I was committed in finding a sustainable solution that one day I will be providing electricity to my grandmum, because of that I felt like the field of engineering would give me that better opportunity to do so,” he said.

In following that passion and commitment, Jorge and some colleagues of his at the Kwame Nkrumah University of Science and Technology ended up piloting a number of ideas including the building of space balloons, drones, etc. at a time when many were grappling with the transition from black and white televisions to colour televisions in the West African country, Ghana.

“We built some space balloons to fly satellites into space taking data, we built our first drone in 2013 when people in Ghana didn’t even know what a drone was. We were just innovating for fun. It got to a point we realized that we had to take the innovations to the market because anytime we went for exhibitions, we were only taking fans [and no money]. It had gotten to the point where people from the community were graduating and needed jobs and other things so we started Kumasi Hive.”

With a background in wind energy, biofuel and biogas, it wouldn’t be long for Jorge to get the needed funding from the mastercard foundation to start an assembly plant in Ghana. The focus was to assemble bicycles, motorbikes and even cars powered by electricity – and he’s doing this with a workforce of which 90% are women.

Watch the full story of Jorge Appiah in this interview with Kwabena Kyenkyenhene Boateng on 21 minutes with KKB.

The Business edition of 21 minutes with KKB is produced in partnership with MTN Business and First National Bank Ghana and aims to tell the inspiring stories of agents of change in Ghana today.

Source: Kwabena Kyenkyenhene Boateng | 21 minutes with KKB

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How Long Is A Football Pitch – 7 Interesting Facts About Pitches

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You play the beautiful game, you watch the beautiful game, you bet on the beautiful game, but do you know the ins and outs of the pitch of the beautiful game? Listen, there’s no shame in not knowing. We spent many years, none the wiser to the specifics and quirky facts surrounding the playing surface of football. We are here to give you 7 interesting facts about pitches and find out burning questions like just how long is a football pitch?

 

Fact 1 – How long is a football pitch?

Let’s start off with something more people should know but something a lot of people do not. The dimensions of the pitch. FIFA allows different sizes with touchlines to be within 90-120m long and goal lines to be within 45-90m wide. The different size can be used by teams to play varying styles of the game and is an interesting tactical advantage for some teams, something to consider when you are sticking a wager on Betfair’s latest offer.

 

Fact 2 – You don’t have to play on grass

Whilst traditionally football is played on grass, a lot of lower level teams are now adopting the use of highly technological artificial grass to save the groundskeeper bill. Artificial grass is also used in climates where it can be really hard to maintain grass. The things that are necessary are for the grass, real or artificial, to be green and to comply with the FIFA Quality Concept for Football Turf.

 

Fact 3 – Penalty box ‘D’

Whilst many know that the penalty box in football is for the designated area of where a goalkeeper can handle the ball and where if a foul occurs, the team gets a penalty, but what is the ‘D’ attached to the box for? This addition to the box is actually an extension to the exclusion zone of opposition players when one team is taking a penalty kick.

 

4- Goal dimensions – ideal for next time you are utilising some BTTS betting tips

Whilst the pitch sizes can differ from arena to arena, the goal dimensions must be the same wherever you go. This means the goal posts must be 8 yards apart and the crossbar must be 8ft from the ground. This standardised size is necessary but a net at the back of the goal is not.

 

Fact 5 – There hasn’t always been crossbars

Since the start of the game and from its humble roots, there has always been goalposts to signify where the goals were. But it wasn’t until 1875 that crossbars were added to the game. Before this a string was tied between the goalposts!

 

6- Field or pitch?

We are talking about football pitches. Sometimes, they can get referred to as fields (Americans, raise your hands). This is plainly wrong and when it comes to football the playing arenas are almost always known as pitches.

 

7- Sandygate

The oldest known actual football pitch and ground is found in Northern England in Sheffield. Built and opened in 1806, the Sandygate hosted the world’s first inter-club match inj 1860 between Hallam Fc and Sheffield FC. An unsuspecting home of football, admittedly.

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Glitz Africa’s Beauty Forum ’21 discusses beauty aesthetics, influencers & production

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Glitz Africa organized the second edition of the Beauty Forum, a side event of the annual Glitz Africa Fashion Week; a platform to engage beauty experts, entrepreneurs, influencers and enthusiasts to discuss all things beauty. It took place on Wednesday, October 20 at The Underbridge, East Legon.

It took off with a message from the keynote speaker, Ms Dzigbordi Dosoo, the certified high-performance coach.

The first panel was moderated by the forum host, Miss Gina Nipah, a plus size model and owner of Hapin Hair Lounge. The speakers on the panel discussing ‘The crave for beauty aesthetics, does it really work?’ included Trudy Arnold (CEO, Studio 7 Beauty Lounge), Jahara M Osman (Founder, Premier Aesthetic Clinic), Siran Mahama (CEO, Reviv Ghana), Emily Bodom (CEO, Enhance by EB) and Tish Tagoe (CEO, Luxury Beauty Spa).

They discussed both surgical and non-surgical beauty procedures, the likely complications and safety measures they take.

The second panel discussed the topic, ‘Building brand relationships with influencer marketing’ with Founder of LXHR Solutions, Lexy O. Boahene as moderator. The speakers included; Chris Kata (TV host/Entrepreneur), Larley Lartey (Digital Creator/Creative Director) and Maame Gyamfua Yeboah (Co-founder, Oh My Hair).

The ladies discussed the era of influencer marketing, what they consider before coming on board as influencers and brands look out for in choosing influencers among other issues.

The last panel was moderated by the Co-founder of Polish’d Nails and Beauty Bar, Nana Amobi Chambers on the topic, ‘From sourcing to distribution – Exploring the process of beauty production’ with Akosua Opoku (Owner, Beautymarked – a skincare and makeup retail) and Ernest Ekuma (Managing Director, Tree of Life).

Adeline Asante Antwi, a manager at Garnier did a short presentation on some of their products and offered some freebies to the guests. Zeepay also did a presentation on their products.

Some of the guests included Sacha Okoh (CEO, SO Aesthetics), Vanessa Gyan (media personality and entrepreneur), Ramona McDermott (fashion influencer) among others.

Partners of the Forum included MAC Cosmetics, Zeepay and Garnier.

Food partners which included The Salad Bar, Omama Chocolate, Sunny Snacks and Lizgyei Drinks provided refreshment to the guests.

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Full Winners Ghana Events Awards2021: Outstanding stakeholders awarded to boost morale in creative industry

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Full Winners Ghana Events Awards2021

Ghana Events Awards(GEA), a creative industry player has awarded over 20 of its members in the creative art sector to boost their morale and encourage them work assiduously to make the industry a lucrative job for the upcoming artists.

 

The host and co-host, Jay foley and Roselyn Felli both of Joy Prime television at multimedia were very magnificent and hilarious as they are on top of the game throughout the ceremony giving the audience and invited guests the pleasure needed to enjoy the awards night at Movenpic Hotel in Accra.

Also at the 4th GEA night, citations and plaques were presented to winners in various categories like Best MC of the year, Best Disc Jockey (DJ) player of the year, Best Event Planner of the year, Best Event of the year among others.

 

Speaking to journalists, the Chief Executive of GEA, Kelvin Kenneth was delighted and expressed his appreciation to the Board of Directors and all stakeholders who were involved in making the event possible and successful.

 

He explained that the nomination and selection of winners in the various categories is based on lots of considerations from the public, Board members and the economy which includes good lightening system, sound system, stage and the environment in which the event was held or occasioned.

” the public, Board members and other economic issues were considered and other issues factored in during the nomination and selection of Best possible winners in the various categories”, he said.

 

Mr. Kenneth added that his next option is to focus on how to improve and extend the awards ceremony to other African countries, adding that, this will even place Ghana on the limelight and also enhance the creative industry across the African continent.

 

He therefore called for unity among the industry players in the creative arts in order to fight a common course or agenda for the benefit of the upcoming artists.

The founder of Jandel Limited who own the overall Best award in the creative industry, Afia Moro advised her colleagues to have a passionate feeling for the creative art rather than seeking for money, stating that, your passion for the job will let you earn good money at the end.

 

She tasked all stakeholders in the creative art industry to be innovative and creative through learning in order to enable them reinvent new things and bring new ideas to the table which can be a tool to remain in business even in this era of the pandemic.

 

“try to be driven by passion whiles you try to earn good money and also educate yourselve and be in track by using the advance technologies like the internet and social media that will make us in the creative industry be at par with our competitors in the outside world”, she added.

 

She further outlined some challenges like failure to recognize the industry by government, division among members, failure to be paid the right amount among others that are facing the industry and wished they can be addressed as soon as possible to drive them forward.

 

” we lack so many things and when it comes to certain things, government fail to recognize us like the sharing of the stimulus packages during the COVID-19 era, most of our members who also placed in their request were sidelined and never get anything”, she said.

But she was grateful and optimistic that the challenges will be addressed due to government’s establishment of the creative art alongside the tourism sector, adding, we can voice out our grievances at that department to be addressed by the appropriate authorities.

 

Also, the Best Master of Ceremony (MC) winner from multimedia, Andy Dosty appealed to government to include the industry in the distribution of the stimulus package or offer some of the members some loans that will cushion them since the pandemic have already caused a huge damage to the industry and things are difficult for most of the members in the industry in Ghana.

 

He also praised the award planners and stakeholders for making the event successful because according to him, there has been an improvement in this year’s ceremony and very optimistic the previous award ceremonies will be greater.

 

” am considering and wished stakeholders will come together and put their resources together to ensure a massive awards ceremony in the next occasion “, he noted.

 

The winners of the various categories are as follows:

 

REGIONAL EVENT OF THE YEAR- UPPER WEST CREATIVE ART AWARDS

EVENT ENTERTAINER OF THE YEAR – DIANA HAMILTON

EVENT OF THE YEAR – EXCLUSIVE MEN OF THE YEAR AFRICA AWARDS

BEST EVENT COMPANY OF THE YEAR – GENET SERVICES

BEST EVENT VENUE OF THE YEAR – ( ACCRA CITY HOTEL)

EVENT INFLUENCER OF THE YEAR (BLOGGER) – RONNIE IS EVERYWHERE

BEST EVENT SECURITY OF THE YEAR – ASUAVO SECURITY

GHANA’S FAVORITE EVENT – 3MUSIC AWARDS

EVENT MC OF THE YEAR (FEMALE)- MZGEE

EVENT PHOTOGRAPHER OF THE YEAR – MANUEL PHOTOGRAPHY

CSR EVENT OF THE YEAR- MASK4ALL CHARITY CONCERT

EVENT MC OF THE YEAR (MALE) – NATHANIEL ATTOH

EVENT DJ OF THE YEAR – DJ VYRUSKY

YOUTH EVENT OF THE YEAR – GHANA TERTIARY AWARDS

MOST PRESTIGIOUS EVENT OF THE YEAR- RHYTHMS ON DA RUNWAY

MOST INFLUENTIAL EVENT OF THE YEAR- GHANA OUTSTANDING WOMEN AWARDS

BEST VIRTUAL EVENT OF THE YEAR – EXCLUSIVE MEN OF THE AFRICA AWARDS

BEST EVENT SETUP OF THE YEAR – VODAFONE GHANA MUSIC AWARDS.

BEST EVENT VENUE OF THE YEAR (DOME, GARDEN, CONFERENCE HALL) – UNDERBRIDGE EVENT CENTRE

BEST EVENT VENUE (BAR/LOUNGE) – FRONT/BACK ACCRA

EVENT HYPEMAN OF THE YEAR – KOJO MANUEL

EXPERIENTIAL COMPANY OF THE YEAR – BTL AFRICA

EMERGING EVENT OF THE YEAR- UPPER WEST CREATIVE ARTS AWARDS

CORPORATE EVENT OF THE YEAR – CHARTED INSTITUTE OF MARKETING GHANA AWARDS

EVENT SPONSOR OF THE YEAR-

Adonko next level energy drink.

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