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5 top benefits of using Artificial Intelligence based Chatbots in HR

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cose un chatbot e perche puo essere utile per il tuo business

To begin with this topic it is first important to understand what a chatbot is. A Chatbot is basically a computer program that simulates human-like conversations through voice commands chat, texts or even both. A Chatbot is also known as a chatterbot. This is an important feature of Artificial intelligence and can be used by any main messaging application.

Even though there are fears that the machines would take over and it would kick us humans out of the world. AI and Chatbots are now becoming a household name as and when the technology improves. And from the same whether big or small enterprises have now started taking notice.

When did we speak of Chatbots that are deployed in organizations one may think when it was the last time when an individual had to evaluate an employee’s performance and then go through the appraisals manually? Or even resolve the queries that the employees raised? All this has been done quite a while ago and now has been taken up by the chatbots and conversational Artificial Intelligence.

Over a period of some time now the Chatbots have given professionals a substantial means to utilize the time they had in a more efficient and strategic way, where they would be spending less energy and time on the other operational issues of the organization.

Recent research shows that chatbots have the ability to save almost $8 billion years up until 2022. This is considered huge from $20 million that the employers had expected to successfully save in 2017–2018.

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The main reason due to which AI based HR chatbots are emerging these days is due to the benefits it imparts to developing the organization. Stated under is how it does that.

Saves time and increases efficiency

By automating the processes in an organization’s department comes the increase in the productivity of HR. The work becomes hassle-free. The Chatbots in HR is just like an extra helping hand that would help in managing the tasks of the team and thereby increasing productivity. In addition, Small Business HR Software can help management to resolve conflict and listen to employees’ issues to ensure they feel heard.

Accurate and quick Response

The employees working do not have the time to spend in trying to further get in contact/touch with their manager or the Human Resource department. In case of a question, they may directly speak to the bot by using either text/speech that may be available on their mobile devices whenever they have a query. Chatbots now can also give relevant answers. Chatbots in HR department access and sort the database for an employee’s information at a much faster rate than any human.

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The hiring of New Employee

Let’s explain this with a situation in an organization where the company is hiring very aggressively, and the process of onboarding for every new employee is almost the same. This may also be the case for the training processes of these new employees that are in the same department. Now, these processes may be easily streamlined and automated using the chatbots in HR as not only are these time-consuming but they are also expensive and physically exhausting for the department.

Hiring by Chatbots

Chatbots used in HR is helping by making the process of applications even more transparent. In case of any questions by the applicants regarding their job descriptions, potential responsibilities or the company details they can just ask the Chatbot and done. The Pre-Interview stage of the scanning of a candidate may be a good example. The chatbots gather some details from candidates and further make the executive’s work faster and a lot easier.

Sentimental Analysis

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The Chatbot could ask the employees several short and simple questions that may be over a span of days or weeks. This would replace the very old norm of forms for feedback by providing the HR team with insight for making decisions related to processes.

Also apart from that, with the natural language processing with continuous training, chatbots could easily evaluate, and then understand the employees’ sentiment accurately. In this way, a quick decision could be taken to resolve small issues even before they actually become big.

For assisting the organization in finding, further hiring and then managing the new and the existing talent, a chatbot service in HR is more than just recruitment or for pre-screening.

A Chatbot would enable you to concentrate solely on what matters the most to you:

  1. An easily customizable bot – There is practically no technical experience or any sort of expertise required. Modifying the flow of the conversations for the-chatbot can easily be done from the already available Google Sheets and can be picked up directly. Changing the questions and their sequence of flow can also be done as and when it is required.
  2. Live tracking can be done of the live conversation that is done between the user and the bot
    The Data from this interaction is stored and collected in the Google Sheets, just so that if one wishes to review the data available in real-time, they can do so. And not only this but also act accordingly.
  1. Support may be provided in several languages
    A Chatbots has the capability to solve all your organizational problems. This is not restricted to just one language or English but can be done in multiple languages and that too at any hour of the day or night. The Chatbotprovides a very unique experience, where the employee has been working in the company and also is from completely different places.
  2. Precise, helpful and conventional
    In case of a chatbot that is data-driven and that also learns from the questions that the employees may frequently ask. In a way this one also enables the HR to spot out the trends, making the monthly reports a lot easy and makes them ready to deal with the issues very well in advance.

The support that is available 24/7

One may think of this is as an always available or never on leave virtual robot that is committed and dedicated to delivering a streak-free experience. And that to all the time and around the clock.

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The new future of the work areas is Chatbots and this is what the CEO’s of top companies prefer in order to modernize the human department using artificial intelligence bots.

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A Group of 3 Fraudsters Arrested for Scamming Pizzaman Chickenman Customers

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PIZZAMAN FRAUDSTER ARRESTED 2

For the past 11 months, Pizzaman Chickenman, the nation’s leading fast-food chain, found itself in a battle against a group of fraudsters who exploited its brand to deceive unsuspecting customers. However, the tables have turned as Pizzaman Chickenman takes decisive action against these criminals, teasing the release of an upcoming documentary that promises to illuminate their fight for justice.

The fraudulent activities, where individuals masqueraded as representatives of Pizzaman Chickenman to swindle customers, posed a significant threat to the brand’s integrity and the trust of its customers. Despite the challenges posed by these unscrupulous individuals, Pizzaman Chickenman remained resolute in its dedication to protecting its customers and upholding its esteemed reputation.

The gravity of the situation deepened as distressing rumors began to circulate, suggesting that Pizzaman Chickenman, an emblem of trust and reliability for countless customers, might somehow be complicit in the scam.

Through an unwavering pursuit of justice, Pizzaman Chickenman initiated a thorough investigation to identify and apprehend the masterminds behind these fraudulent schemes. Now, with the perpetrators brought to account, Among those brought to account were individuals picked up from SOGAKOPE in the Volta Region of Ghana.

This documentary offers an exclusive behind-the-scenes glimpse into the hurdles faced by Pizzaman Chickenman and the measures taken to combat fraud. It serves not only as a testament to the brand’s resilience but also as a cautionary tale for those who might contemplate exploiting reputable brands for illicit gain.

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As Pizzaman Chickenman gears up to share its saga with the world, it does so with a renewed determination to safeguard its legacy and uphold the trust bestowed upon it by millions of devoted customers nationwide.

In the face of adversity, Pizzaman Chickenman emerges stronger than ever, reaffirming its status as a beacon of trust and dependability in the fast-food industry. This is more than just a story of triumphing over obstacles; it is a testament to the resilience, resolve, and unwavering commitment to doing what is right.

Pizzaman Chickenman continues its fight against fraudsters, it’s crucial to remain vigilant when conducting online transactions. For secure dealings, customers can contact the company through their verified hotline at 0302753430, Instagram handle, Chris b app, or by visiting any of their branches. Remember, Pizzaman Chickenman upholds its policy: No Food, No Payment, ensuring customer satisfaction and safety. Stay informed and cautious to protect against fraudulent activities.

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Is this why mobile banking in Austria is on the rise? A UX agency’s deep dive into the subject

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Austria has been mostly conservative in its financial practices. However, even here, the rise of mobile banking shows just how much consumer behavior has shifted over the past few years. While cash and traditional banking services remain prevalent, the digital landscape is experiencing steady growth, propelled by the emergence of mobile banking applications.

This article delves deeper into the role of UX (user experience) in attracting users to digital platforms and some of the most popular mobile banking apps on the Austrian market.

Mobile banking in Austria: why is the digitalization of financial services a win-win?

Two primary forms of mobile banking dominate the Austrian market: stand-alone, independent mobile banks and mobile banking apps offered by traditional banks. While both categories offer similar services, traditional banks often provide a broader spectrum of financial products such as overdrafts, insurance, and investments.

Despite this, mobile banking offers compelling advantages. Digital-only interfaces eliminate the need for physical paperwork, reducing environmental impact and streamlining complex financial processes. Moreover, they circumvent traditional banking fees, including account management fees and in-person transaction charges.

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Most Austrian banking apps furnish users with a comprehensive suite of services, including account management, transfers, contactless payments, investment tracking, and more. However, the efficacy of these services heavily depends on the user experience (UX) design, as emphasized in a report by a popular UX agency. You can read the full report on mobile banking in Austria at Ergomania.

Here are some of the most notable examples of applications with a quality user experience mentioned in the report:

Erste George: mobile banking with style

Modern banking applications have undergone a visual transformation. They embrace engaging interfaces designed to enhance transparency and user experience. Erste George is one of the best examples of this, as it employs vibrant colors and minimalist UX design to create a user-friendly platform. By utilizing contrasting colors and intuitive layouts, Erste George ensures consistent usability across its interface.

Bank Austria’s mobile banking solution: a focus on online account storage

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The integration of Optical Character Recognition (OCR) technology has revolutionized banking applications, simplifying tasks such as invoice scanning and IBAN identification. Bank Austria’s has made full use of this opportunity by offering users the ability to store digital invoices seamlessly. A brief onboarding session guides users through the scanning process, ensuring all new users can understand the functions and benefits of the app easily, contributing to an excellent user experience.

N26: a mobile banking app in Austria that uses cards instead of lists

N26 adopts a card-based interface, replacing traditional lists with visually appealing card elements. This UX design choice improves readability and navigation, allowing users to locate desired features swiftly. N26 promotes user engagement by presenting information in a concise and organized manner.

Raiffeisen Mein Elba: The importance of progressive display in mobile banking

Raiffeisen Mein Elba prioritizes progressive disclosure in its mobile banking design, presenting information in manageable segments. The app’s home page displays accounts in a concise manner, with no overload of information, contributing to a seamless UX. Additional details are accessible through a simple click. By utilizing scrollable accounts, Raiffeisen Mein Elba mobile banking solution maximizes screen space without overwhelming its Austrian target audience.

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Easybank: A mobile banking app with useful notifications

Effective notification management is crucial for a positive UX in mobile banking, balancing timely updates with user preferences. Easybank excels in this regard, allowing users to customize notification settings based on their preferences. By empowering users to select relevant notifications, Easybank makes sure that its Austrian users are satisfied.

Mobile banking in Austria and UX – The conclusion

The rise of mobile banking in Austria reflects a broader European trend, with traditional banks striving to match the innovation of digital counterparts.

While notable advancements have been made, opportunities for further innovation persist, including the integration of virtual assistants, gamification, map-based transactions, and built-in banking keyboards. Collaboration with fintech companies presents a promising avenue for future enhancements, enabling banks to expand their service offerings rapidly.

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As the Austrian mobile banking landscape evolves, competition will intensify, driving continued innovation and enhancing the user experience. The future holds exciting possibilities for mobile banking in Austria, which also depend on the industry’s ability to surpass emerging challenges and exceed user expectations.

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MTN Ghana and MobileMoney LTD Headlines 3i Africa Summit 2024

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Stephen Blewett CEO For MTN Ghana

MTN Ghana and Mobile Money LTD have announced their sponsorship of the 2024 3i Africa Summit, scheduled to take place from May 13th to May 15th, 2024, at the Accra International Conference Centre. 

The 3i Africa Summit is a collaborative initiative by the Bank of Ghana, the Development Bank of Ghana, and the Monetary Authority of Singapore to showcase and stimulate Africa’s Fintech and digital potential. It is being organized under the theme “Unleashing Africa’s FinTech and Digital Economic Potential” and is focused on transforming Africa’s economic landscape through sustainable, long-term capital allocation. 

Commenting on the reason for the sponsorship, the CEO of MTN Ghana, Stephen Blewett, said, “MTN’s objective is to lead digital solutions for Africa’s progress by leveraging our footprint, infrastructure, and technology platforms”. 

He further stated, “The partnership with the 3i Africa summit confirms MTN’s commitment to Africa’s digital transformation”. Blewett believes that the insights and contributions shared at this summit will foster collaborative efforts toward harnessing technology’s transformative power for the benefit of all Africans.

Shaibu Haruna, CEO of Mobile Money LTD, added that the common goal of Mobile Money LTD is to bridge the gap between FinTech and Banking to promote financial inclusion. He stated that the partnership between MobileMoney LTD and 3i Africa illustrates their shared commitment to a sustainable future. By providing financial and digital solutions for both consumers and businesses, FinTech can be used to promote economic growth in Africa.

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MTN executives from Ghana and MTN Group will participate in discussions on topics such as infrastructure investment, interoperability of payment systems, and Africa’s FinTech Revolution.

Among the distinguished speakers from MTN are Stephen Blewett, CEO of MTN Ghana, Shaibu Haruna, CEO of Mobile Money Limited Ghana, Angela Mensah-Poku, Chief Enterprise Business Officer MTN Ghana, and Dario Bianchi, Chief Digital Officer -MTN Ghana.

Serigne Dioum CEO- of Group Fintech and Cedric Nguessan- of MTN Group Finco Payments and E-Commerce from MTN Group will be speaking whilst Eli Hini, CEO of MoMo PSB, Nigeria will also be part of the discussions.  

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Ghanaian-American Ohemaa Nyanin named WNBA Golden State General Manager

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SOCIAL WNBA Golden State Ohemaa Nyanin

WNBA Golden State has proudly announced the appointment of Ghanaian-American Ohemaa Nyanin as its new general manager, effective next week. (more…)

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Dubai Apartment Hunting Made Easy: Your Guide to Finding the Ideal Home

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Rent In Dubai

No doubt the real estate market in Dubai is unstoppable. Looking for the perfect apartment in this vibrant city has become increasingly competitive and complex. 

With a myriad of choices available, including luxury high-rise developments, waterfront resort-style properties, and suburban communities, finding the ideal apartment requires careful thinking of several factors that come into play: the right location, amenities, allocated budget, and future market trends. 

Here, we explore the essential steps and strategies for finding ideal apartments for sale in Dubai.

Get to know Dubai’s Real Estate market

Before embarking on the search, try to gain a comprehensive understanding of the real estate market in the city. Dubai’s real estate sector is highly saturated and known for its dynamic nature, with diverse offerings catering to various preferences and lifestyles. 

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The evolving market is influenced by aspects such as economic growth, government policies, and global trends, all of which may impact property prices, demand, and supply.

One of the key considerations when navigating the market trends and reports is the concept of freehold ownership, which allows expats and foreign investors to own property in designated areas of the city. Understanding the magnitude of freehold ownership and leasehold and off-plan properties is just as important. 

Round off your best preferences and needs

The quest for the perfect apartment begins with a clear map of your preferences, lifestyle, and needs. Taking into account the desired location, property size, amenities, public transport, and budget will serve as the foundation for your search. Dubai offers diverse residential options, from urban high-rises in the heart of the city to tranquil suburban communities. 

Researching neighbourhoods and property developments

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Renowned for its diverse array of neighbourhoods and developments, Dubai offers a unique living experience. Conducting thorough research on different areas and projects will help you narrow down your search and focus on locations that align with your lifestyle. 

You can explore upscale communities like Dubai Marina, Downtown Dubai, Jumeirah Beach Residence (JBR), and Palm Jumeirah area, known for their waterfront living, fancy amenities, family-centric and vibrant atmospheres. 

Consider upcoming developments and emerging areas that may present promising investment opportunities or desirable living spaces. Dubai South, Dubai Creek Harbour, and Mohammed Bin Rashid City are witnessing rapid growth and are set to redefine the city’s residential landscape in the coming years.

Reaching out to Real Estate professionals and agents

Navigating the Dubai real estate market can be complex, especially for those who are unfamiliar with the local scene. So, engaging with reputable real estate professionals, such as licensed agents and property consultants, can greatly help with your search. 

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Real estate professionals have expert knowledge of the market, negotiating deals, navigating legal procedures, and access to a wide property portfolio. When seeking the assistance of a real estate agent, make sure they are registered with the Dubai Land Department (DLD) and stick to professional standards and ethics. 

Assessing property amenities and facilities

When evaluating potential apartments try to assess the amenities and facilities offered within the development. Modern residential complexes usually come with an extensive list of amenities, ranging from state-of-the-art fitness centers and swimming pools, and fast-moving elevators to landscaped gardens, children’s play areas, and recreational spaces for social gatherings. 

Also, take note of the quality of facilities; the design and maintenance of common areas, the availability of parking spaces, and the overall ambiance whether it is safe. 

Evaluating investment potential and future growth

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Buying an apartment in Dubai comes down to two things: residential investment and a financial opportunity. So, gauging the investment potential and future growth prospects of a property is imperative during the decision-making process, especially if you consider long-term ownership or rental income.

Make sure to keep an eye on the development plans and infrastructure projects in the vicinity, and the overall growth rotation of the neighbourhood or district. By conducting an investment landscape analysis, an informed decision can be made. 

Navigating through the legal paperwork and financial considerations

The process of purchasing an apartment involves a series of legal and financial estimations that mandate due diligence and attention. In Dubai, property transactions are generally regulated by the Dubai Land Department (DLD), which oversees the registration of real estate transactions, the issuance of title deeds, and property laws and regulations. 

Familiarize yourself with the legal procedures involved in property purchase, including property title verification, sales agreement completion, and the payment of transfer fees and taxes. You can get in touch with financial institutions and mortgage advisors to explore financing options, interest rates, and repayment terms that align with your financial capacity.

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Conducting property viewings and inspections

After shortlisting potential apartments take the time to conduct property viewings and inspections to properly assess the actual suitability of the units. Schedule viewings with real estate agents to gain firsthand experience of the apartment, its layout, and the surrounding environment.

Pay attention to the quality of finishes, the functionality of fixtures and appliances, and the overall maintenance of the unit. Assess factors such as natural lighting, ventilation, views from the apartment, noise levels, and privacy within the building.

Negotiating purchase pay of your preferred apartment

Now is the time to make an informed decision and proceed with the purchase process. Take a final look at the overall value proposition of the property, its alignment with your preferences and lifestyle, and the potential for future appreciation and returns. 

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Seek to strike a balance between your budgetary constraints and the perceived property value, along with benefits or incentives that are included in the deal.

Finalizing the purchase and property transfer

The next step is completing the necessary legal and financial procedures to fully transfer ownership of the property. This process can involve preparing and signing the sales contract, the payment of the purchase price, and the property registration with the Dubai Land Department. 

Reach out to legal advisors or conveyancing professionals to assist you with the contract review and if it adheres to local regulations. After that,  the keys to your new home will be handed over.

Final Thoughts

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Buying an apartment in Dubai is a multi-faceted journey that demands thorough research, careful consideration, and informed decision-making. Whether it is a luxurious waterfront residence, a contemporary urban abode, or a serene suburban retreat you’re looking for, Dubai offers a diverse range of options to cater to your aspirations and lifestyle. 

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MTN GHANA’S CFO ANTOINETTE KWOFIE HONOURED AT THE 2024 WOMEN OF IMPACT AWARDS

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MTN GHANA’S CFO ANTOINETTE KWOFIE HONOURED AT THE 2024 WOMEN OF IMPACT AWARDS

Antoinette Kwofie, Chief Finance Officer of MTN Ghana, has been recognized as one of the Top 50 Women of Impact Honourees by Evoke Impact. This award celebrates outstanding women who have made significant contributions to their industries and communities through their consistent dedication to work. It also honours women who have broken barriers in non-traditional roles and are paving the way for future generations of female leaders.

The citation presented to Antoinette reads—”It is with great honor and admiration that Evoke Impact recognizes you as one of the Outstanding Woman of Impact 2024, celebrating your outstanding achievements and transformative leadership in the field of finance.

As an Executive Director and Chief Finance Officer of MTN Ghana, you have shattered barriers and set new standards of excellence in the industry. Your visionary leadership, strategic acumen, and unwavering commitment to driving financial innovation have not only propelled MTN Ghana to new heights but have also inspired countless individuals in Ghana and beyond.

Your passion for excellence, coupled with your tireless advocacy for women’s empowerment, has earned you numerous accolades and recognition, including CFO of the Year, Woman CFO of the Year, and Finance Personality of the Year. Your impact extends far beyond the boardroom, as you continue to mentor and empower the next generation of female leaders”.

Antoinette expressed her appreciation to the organizers for recognizing her with the Women of Impact award. She promised to continue to support and mentor young women to help them advance in their professional careers. The award ceremony was hosted by Evoke Impact and was attended by prominent individuals, dignitaries, and change-makers in Ghana.

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