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5 top benefits of using Artificial Intelligence based Chatbots in HR



cose un chatbot e perche puo essere utile per il tuo business

To begin with this topic it is first important to understand what a chatbot is. A Chatbot is basically a computer program that simulates human-like conversations through voice commands chat, texts or even both. A Chatbot is also known as a chatterbot. This is an important feature of Artificial intelligence and can be used by any main messaging application.

Even though there are fears that the machines would take over and it would kick us humans out of the world. AI and Chatbots are now becoming a household name as and when the technology improves. And from the same whether big or small enterprises have now started taking notice.

When did we speak of Chatbots that are deployed in organizations one may think when it was the last time when an individual had to evaluate an employee’s performance and then go through the appraisals manually? Or even resolve the queries that the employees raised? All this has been done quite a while ago and now has been taken up by the chatbots and conversational Artificial Intelligence.

Over a period of some time now the Chatbots have given professionals a substantial means to utilize the time they had in a more efficient and strategic way, where they would be spending less energy and time on the other operational issues of the organization.

Recent research shows that chatbots have the ability to save almost $8 billion years up until 2022. This is considered huge from $20 million that the employers had expected to successfully save in 2017–2018.


The main reason due to which AI based HR chatbots are emerging these days is due to the benefits it imparts to developing the organization. Stated under is how it does that.

Saves time and increases efficiency

By automating the processes in an organization’s department comes the increase in the productivity of HR. The work becomes hassle-free. The Chatbots in HR is just like an extra helping hand that would help in managing the tasks of the team and thereby increasing productivity. In addition, Small Business HR Software can help management to resolve conflict and listen to employees’ issues to ensure they feel heard.

Accurate and quick Response

The employees working do not have the time to spend in trying to further get in contact/touch with their manager or the Human Resource department. In case of a question, they may directly speak to the bot by using either text/speech that may be available on their mobile devices whenever they have a query. Chatbots now can also give relevant answers. Chatbots in HR department access and sort the database for an employee’s information at a much faster rate than any human.


The hiring of New Employee

Let’s explain this with a situation in an organization where the company is hiring very aggressively, and the process of onboarding for every new employee is almost the same. This may also be the case for the training processes of these new employees that are in the same department. Now, these processes may be easily streamlined and automated using the chatbots in HR as not only are these time-consuming but they are also expensive and physically exhausting for the department.

Hiring by Chatbots

Chatbots used in HR is helping by making the process of applications even more transparent. In case of any questions by the applicants regarding their job descriptions, potential responsibilities or the company details they can just ask the Chatbot and done. The Pre-Interview stage of the scanning of a candidate may be a good example. The chatbots gather some details from candidates and further make the executive’s work faster and a lot easier.

Sentimental Analysis


The Chatbot could ask the employees several short and simple questions that may be over a span of days or weeks. This would replace the very old norm of forms for feedback by providing the HR team with insight for making decisions related to processes.

Also apart from that, with the natural language processing with continuous training, chatbots could easily evaluate, and then understand the employees’ sentiment accurately. In this way, a quick decision could be taken to resolve small issues even before they actually become big.

For assisting the organization in finding, further hiring and then managing the new and the existing talent, a chatbot service in HR is more than just recruitment or for pre-screening.

A Chatbot would enable you to concentrate solely on what matters the most to you:

  1. An easily customizable bot – There is practically no technical experience or any sort of expertise required. Modifying the flow of the conversations for the-chatbot can easily be done from the already available Google Sheets and can be picked up directly. Changing the questions and their sequence of flow can also be done as and when it is required.
  2. Live tracking can be done of the live conversation that is done between the user and the bot
    The Data from this interaction is stored and collected in the Google Sheets, just so that if one wishes to review the data available in real-time, they can do so. And not only this but also act accordingly.
  1. Support may be provided in several languages
    A Chatbots has the capability to solve all your organizational problems. This is not restricted to just one language or English but can be done in multiple languages and that too at any hour of the day or night. The Chatbotprovides a very unique experience, where the employee has been working in the company and also is from completely different places.
  2. Precise, helpful and conventional
    In case of a chatbot that is data-driven and that also learns from the questions that the employees may frequently ask. In a way this one also enables the HR to spot out the trends, making the monthly reports a lot easy and makes them ready to deal with the issues very well in advance.

The support that is available 24/7

One may think of this is as an always available or never on leave virtual robot that is committed and dedicated to delivering a streak-free experience. And that to all the time and around the clock.


The new future of the work areas is Chatbots and this is what the CEO’s of top companies prefer in order to modernize the human department using artificial intelligence bots.


People & Lifestyle

Tertiary Level Agriculture Students Receive Laptops and Connectivity through AgriConnect



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Starting February 5, the AgriConnect team began delivering laptops to students at the University of Ghana, University of Cape Coast (UCC) and at KNUST (Kwame Nkrumah University of Science and Technology). Currently, over 1,000 students have received their laptops and connectivity and thousands more will benefit in the coming months.

AgriConnect was developed through a partnership between theSOFTtribe and the Mastercard Foundation to focus on education and training to enable youth, including young women and persons with disabilities, who are interested in agriculture to benefit from new and emerging opportunities in the industry. 

Over 3,500 students from across the 10 participating institutions have already registered to be part of this new and innovative programme that has been designed to:
• Provide 10,000 students enrolled in agriculture and agriculture-related adjacent faculties with laptops and connectivity.
• Enable these students to participate in three supplementary courses – value chain development in Agriculture, Agribusiness and Entrepreneurship, and digital literacy – designed specifically for the programme to augment the existing curricula taught in academic institutions to better prepare students for entering the labour market and accessing meaningful and fulfilling work after graduation.
Chief Executive Officer of theSOFTtribe Limited, Mr. Tetteh Antonio says, “We are pleased with the enthusiasm and interest in AgriConnect – particularly by faculty and students of the 10 participating institutions – and we are driven to deliver on the stated objectives of this proof-of-concept phase of AgriConnnect so that this important project can be scaled up and provide opportunities to more schools and students. Our thrust is to incentivize youth to participate in agriculture, especially technology-driven agriculture towards building viable and sustainable long-term careers.”

In the next few weeks, the AgriConnect team will continue its roadshow at participating universities and engage with students to support them with the registration and payment processes and help them to navigate the bespoke learning platform that the supplemental courses are being offered on. Students that are participating in the programme have been asked to contribute 862 cedi – a small fraction of the cost for the laptops, which they are able to keep after the programme ends – and the connectivity, which they will receive for one year.

Students at the University of Ghana listen intently to presentations begin made by the AgriConnect team on the programme, its benefits to them, as well as the content that would be covered in the supplemental courses. This was held prior to the delivery of the laptops to students.

AgriConnect is aligned with and designed to advance the Government of Ghana’s thrust to create an enabling environment to make agriculture an attractive and profitable venture for Ghanaian youth, creating both employment and sustainable livelihoods for the expanding youth population. It is also aligned to several national policies including Ghana’s national economic plan, Ghana Vision 2020, and the National Youth Policy (2010). Under AgriConnect, the youth, including young women and persons with disabilities (PWDs), will be provided with devices to facilitate their access to digitally enhanced learning in agriculture and agriculture-adjacent sectors as a means of increasing their access to work opportunities and improving their livelihoods.

To learn more about AgriConnect, Website: | Email: and visit for frequently asked questions or follow us at:

Instagram: agriconnectgh
X: @agriconnectgh
Facebook: AgriConnectGH
LinkedIn: agriconnectgh

The 10 Participating Institutions
1. Damongo Agricultural College
2. Ejura Agricultural College
3. Kwadaso Agricultural College
4. Kwame Nkrumah University of Science and Technology (KNUST) College of Agriculture and Natural Resources
5. Ohawu Agricultural College
6. Pong Agricultural College
7. University of Cape Coast School of Agriculture
8. University of Development Studies Faculty of Agriculture, Food and Consumer Sciences
9. University of Ghana School of Agriculture
10. Wenchi Agricultural College

About the Mastercard Foundation
The Mastercard Foundation is a registered Canadian charity and one of the largest foundations in the world. It works with visionary organizations to advance education and financial inclusion to enable young people in Africa and Indigenous youth in Canada to access dignified and fulfilling work. Established in 2006 through the generosity of Mastercard when it became a public company, the Foundation is an independent organization separate from the company, with offices in Toronto, Kigali, Accra, Nairobi, Kampala, Lagos, Dakar, and Addis Ababa. Its policies, operations, and program decisions are determined by the Foundation’s Board of Directors and leadership.

For more information on the Foundation, please visit

About theSOFTtribe Limited
theSOFTtribe Limited is a Ghanaian-owned and locally based software development company and information technology (IT) solutions provider established in 1991 focusing on home-grown tropically tolerant IT solutions. Our IT solutions have been widely used by multinational corporations, civil society organizations (e.g. NGOs), academic institutions and government institutions across the West African sub-region.

For more information on theSOFTtribe Limited, please visit

#AgriConnect #youthinagriculture #thesofttribe #mastercardfoundation #digitalizationofagriculture #ghanaagriculture #pwdopportunities #ghanaeducation #digitalagriculture

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People & Lifestyle




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Africa Arts Network is proud to announce the comeback of “In the Chest of a Woman,” a captivating stage play written by the renowned playwright Efo Kodjo Mawugbe and directed by Ken Fiati. This anticipated production will take centre stage at the National Theatre in Accra on May 3rd and 4th, 2024, with performances at 4:00 PM and 8:00 PM each day.


“In the Chest of a Woman” tells the compelling story of a courageous woman who challenges societal norms by disguising her daughter as a boy, aiming to secure the throne for her to become the empire’s king – a secret she must protect at all costs. Set against the backdrop of Ghanaian society, the play delves into themes of women empowerment, gender roles, and family inheritance rights, providing audiences with a thought-provoking exploration of cultural and social dynamics.



Featuring a stellar cast including Akofa Edjeani, Clemento Suarez, Jeneral Ntatea, Edinam Atatsi, Henry Agbai, Emmanuel Ato Ghartey, and more, “In the Chest of a Woman” promises to deliver powerful performances that resonate with audiences long after the final curtain falls.


In addition to the stage production, audiences will have the opportunity to immerse themselves in a special pre-Mother’s Day exhibition curated by the renowned filmmaker Mr. Kwaw Ansah and the Bisa Aberwa Museum. This exhibition will showcase rich artefacts and collections celebrating womanhood, offering a unique complement to the themes explored in the play.



“The Africa Arts Network is thrilled to present ‘In the Chest of a Woman’ to audiences in Accra,” said Kofi Adinkra, founder of Africa Arts Network and producer of the play. “This production represents a culmination of our commitment to fostering collaboration, innovation, and cultural exchange to promote the African experience globally. We invite theatregoers to join us for an unforgettable experience that celebrates the strength, resilience, and complexity of womanhood.”


Tickets for “In the Chest of a Woman” are available for purchase online on now or at the National Theatre box office on the days of the performances. For more information and updates, follow Africa Arts Network on social media or contact


Don’t miss this opportunity to witness a legendary live theatrical masterpiece and a celebration of the power of womanhood with “In the Chest of a Woman.”

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People & Lifestyle

School Children to be Educated on Renewable Energy Technologies



Representatives of Vivo Energy Ghana United Way Ghana and Benficiary Schools at the signing ceremony

In line with its sustainability efforts towards the environment, Vivo Energy Ghana, the Shell Licensee is excited to announce a significant partnership with the United Way Ghana, a non-governmental organisation to launch a renewable energy project among schools within its communities.

The renewable energy project seeks to empower and provide students with a solid understanding of various renewable energy sources, including solar energy. By introducing innovative educational programmes and practical demonstrations, the initiative aims to inspire the next generation to embrace sustainable energy solutions and raise awareness about environmental challenges and the importance of adopting sustainable energy practices within the school and the broader community.

Working closely with the Educational Director, Ghana Education Service of the La Dade-Kotopon Municipal Assembly, the Vivo Energy Ghana renewable energy project for school children will feature a series of interactive workshops, educational tours, development of educational materials and hands-on activities designed to engage students in learning about solar, wind, and other renewable energy sources. Through experiential learning opportunities, participants will gain deeper understanding of the environmental benefits and practical applications of renewable energy technologies.

The signed Memorandum of Understanding (MOU) commit both organisations to instil in the school children a sense of responsibility towards the environment and prepare them for future careers in science, technology, engineering, and mathematics (STEM). 

“Partnering with the United Way Ghana on this renewable energy project underscores our commitment to environmental sustainability and community empowerment,” says Kader Maiga, Managing Director of Vivo Energy Ghana. “Together, we aim to instil a sense of environmental responsibility in young learners and equip them with the knowledge and skills needed to build a greener future,” he added.

United Way Ghana shares the vision of promoting sustainable development and recognises this partnership as an important step towards achieving that goal. “Following the successful roll-out of Cyclean in the La Enobal Basic School, we are excited to enter into another partnership with Vivo Energy Ghana to introduce school children to renewable energy. By investing in the education and engagement of young learners, we can create a ripple effect of positive change across communities and drive the transition towards renewable energy,” says Faustina Abbey, Acting Executive Director of United Way Ghana.

As part of the partnership, Vivo Energy Ghana and the United Way Ghana will also work closely with local schools within their area of operation, community centers, and educational institutions to ensure broader participation and impact. 

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People & Lifestyle

Eff The DJ – The Pulse of the Ghanaian Nightlife and Beyond



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A huge understatement and slightly overlooked part of December In Ghana and it’s popularity is the constant rotation of music in Accra’s hotspots. Ghanaian DJs are the lifeblood of countless parties, delivering electrifying and unforgettable performances. (more…)

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People & Lifestyle

The African Development Fund commits $12 million to the rapid operationalization of the African Pharmaceutical Technology Foundation in Rwanda



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The Board of Directors of the African Development Fund approved, in Abidjan on 27 February 2024, $11.96 million Grant to speed up the establishment of the African Pharmaceutical Technology Foundation, headquartered in Kigali, Rwanda.

The financial support from the African Development Bank Group’s Regional Public Good window, together with a contribution of $1.93 million from the Rwandan government, is intended to implement the Regional Pharmaceutical Sector Support Project in Rwanda.

“The project should produce considerable benefits (outputs and outcomes) throughout Africa,” stated Aissa Touré Sarr, head of the African Development Bank’s Rwanda country office. “The leading-edge research and technological innovations of the African Pharmaceutical Technology Foundation should improve health care outcomes by providing access to advanced medicines and treatments, tackling prevalent diseases and contributing to the continent’s overall health resilience.”

The support from the African Development Fund should help improve access to advanced pharmaceutical technologies and strengthen the regulatory framework of the pharmaceutical industry in Africa.

The African Pharmaceutical Technology Foundation, whose creation was approved in June 2022 by the African Development Bank Board of Directors, signed a host country agreement in December 2023, with the government of Rwanda, where it is based.

Given the difficulties that African countries face in accessing technology to manufacture medicines and vaccines in their own countries, this foundation will act as a transparent intermediary that promote and negotiate with pharmaceutical multinationals and other countries in the South on sharing technology, know-how, and patents protected by intellectual property rights.

The foundation will build the capacity of African pharmaceuticals so that they commit to increasing local production as part of a systematic approach to learning new technologies and bringing production plants up to standard technologically. It will strengthen human and professional competences in the sector and in the R&D ecosystem, as well as in pharmaceutical and vaccine innovation to develop the skills needed for a thriving sector on the continent.

The African Development Fund grant will be used to purchase office equipment — furniture, hardware and software — and to enable the Foundation, to which the Rwandan government granted the status of an international agency, to recruit experts and relevant specialized technical firms to provide a range of specialist health and pharmaceutical services. In addition to administrative and human resources, some experts will be responsible for establishing financial and contract award systems.

The project will also support information and awareness raising, consultancy services, training manufacturers in good manufacturing processes, and study trips for tacit knowledge transfer. It will also improve the quality and safety of pharmaceutical products, accelerate the implementation of a regional mutual recognition system, in line with harmonizing the regulations on medicine in the East African Community. It will therefore support several activities, including joint evaluations of medical product documentation, joint inspections of good manufacturing practices, signal detection and investigations of medical products, as well as post-marketing surveillance activities of antibiotics.

The African Pharmaceutical Technology Foundation will collaborate closely with the African Union Medicines Agency, Africa CDC, the European Union, the World Health Organization, the World Trade Organization, the Medicines Patent Pool, philanthropic organizations and bilateral and multilateral agencies and institutions.

The first institution of its kind to collaborate with the public and private sectors in Africa, North America, Europe and the rest of the developing world, the foundation has agreed a memorandum of understanding with the European Investment Bank. In addition, it receives substantial support from Germany.

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People & Lifestyle

Pizzaman Chickenman Renews Brand Ambassadorial Deal with AMG DEUCES



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CEQA Food and Beverages, operators of  Pizzaman-Chickenman, the largest fast-food brand, has renewed its brand ambassadorial partnership with AMG DEUCES.


The renewal ceremony, which took place on Friday, March 1st, 2024, marks the continuation of a successful partnership between Pizzaman Chickenman and AMG DEUCES, who has been the face of the brand since 2023. The deal will see the influencer continue to represent the brand and endorse its products across various platforms.


Via a social media post, David Deuces expressed his excitement prior to the continuation of the partnership, saying, “I’m happy to announce Pizzaman Chickenman extended my ambassadorial deal contract to 1 year straight & … hard work indeed pays off. Thank you to my CEO Christian Boakye Yiadom, Head, Marketing & Branding, Nii Antiye Amoo Quaye, and the entire management of CEQA Food and Beverage for believing in me and appreciating my hard work.”


The partnership renewal comes at a time when Pizzaman Chickenman is looking to expand its outlets to other regions in Ghana and beyond. With AMG DEUCES’ partnership, the brand hopes to reach more customers and strengthen its position as the largest fast-food chain in the country.”

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