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MultiChoice Ghana opens customer service office in Tamale



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MultiChoice Ghana has opened a new office dedicated to serve both DStv and GOtv subscribers in Tamale and its environs.  The new Tamale office is located adjacent the Bank of Ghana Regional Office, on the Bank Road in Tamale. The launch activities took place over the 27th of November 2020; starting with a 4-hour float through the streets of Tamale, the opening ceremony and culminated with street party with music sensation Maccasio at the MultiChoice Ghana Tamale Branch.

The launch ceremony was attended by some of the Northern Region’s prominent personalities such as The Dakpema of Tamale, the Regional Director, National Communications Authority (NCA), who delivered a keynote speech, a representative of the Regional Chief Imam, DStv Dealers and Customers.

In his welcome address, Cecil Sunkwa Mills, Managing Director, MultiChoice Ghana said “this ultra-modern office is intended to give subscribers a one-stop service point.” Adding that the official opening is in line with our desire to improve customer experience for our subscribers with our brands. This branch and warehouse will further support the supply chain hub for over 179 agents and of various sizes located in the 5 regions namely Northern, North East, Savanna, Upper East and Upper West Regions.

“The new Tamale branch, we will now have a total of 5 full-service branches in Accra, Kumasi, Tema, Takoradi and here supporting over 1100 Dealers, Agents and installers and presence in 7 retail outlets countrywide. We currently have over 64 agents creating over 450 indirect jobs in the region alone. This office is a full-fledged service centre ready to support our DStv and GOtv customer who walk in.”

The Regional Director, NCA Mr. Abukari Iddrisu, in a congratulatory message reiterated GOtv’s pioneering role in the digital migration effort and congratulated MultiChoice Ghana for ensuring the quality of customer service was in line with the standards set by the NCA happy the residents of Tamale can now get adequate support at all times.


The Dakpema of Tamale, MD of MultiChoice Ghana and Regional Director, National Communications Authority, Tamale cut the ribbon to formally open the fully service MultiChoice Ghana Tamale Branch.

“At MultiChoice, we value feedback and we constantly strive to shape our business to respond to customer demands adding that customers are at the heart of our business and we want to improve their experience whenever and wherever they engage with us” concluded Mr. Sunkwa Mills.



People & Lifestyle

Is a Free VPN Safe to Use? Exploring the Risks and Benefits



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In our current digital age, online privacy and security have become an importantt concerns for internet users around the world. With the increasing prevalence of cyber threats and data breaches, people are actively seeking ways to protect their online activities. Virtual Private Networks, or VPNs, have gained popularity as tools that promise safeguarding your digital footprint. While there are many VPN options available, free VPNs, in particular, have garnered significant attention due to their accessibility. In this article, we will explore the risks and benefits of using a free VPN, with a focus on free VPN for Windows.

Understanding VPNs: What Are They?

Before delving into the world of free VPNs, let’s understand what a VPN is and how it works. A VPN is essentially a service that establishes a secure, encrypted connection between your device (in this case, your Windows PC) and a remote server. This connection masks your IP address and encrypts your internet traffic, making it difficult for third parties, such as hackers or government agencies, to monitor your online activities.

The Benefits of Using a Free VPN

Enhanced Privacy: One of the primary advantages of using a free VPN is the boost in online privacy. Your internet service provider (ISP), websites, and even potential cybercriminals won’t be able to track your online behavior when you’re connected to a VPN.


Bypassing Geo-Restrictions: Free VPNs often allow users to access geo-restricted content. For example, if a streaming platform or website is only accessible in certain regions, a VPN can make it appear as though you’re browsing from an eligible location.

Protection on Public Wi-Fi: When you connect to public Wi-Fi networks, your data becomes vulnerable to interception. A free VPN can add an extra layer of security when you’re using unsecured public Wi-Fi at cafes, airports, or hotels.

The Risks Associated with Free VPNs

Data Logging: Many free VPN providers track and log user data. This can include your online activities, websites visited, and even personal information. This data may then be sold to third parties or used for targeted advertising.

Inadequate Security Measures: Some free VPNs might not implement robust encryption protocols, leaving your data vulnerable to breaches or leaks.


Limited Features: Free VPNs often come with limitations, such as slower connection speeds, data caps, and fewer server locations. These restrictions can hinder your online experience.

Malware and Adware: Some free VPN services have been found to include malware or adware in their software, potentially infecting your device.

Uncertain Jurisdiction: Free VPN providers can be based in countries with lax data privacy laws, which means they may not be obligated to protect your data.


Choosing the Right Free VPN for Windows

If you decide to use a free VPN for your Windows device, it’s essential to exercise caution and select a reputable service. Here are some simple tips for selecting the right one:


Read Reviews: Research and read user reviews and expert opinions to find out which free VPNs have a good reputation for security and privacy.

Check for No-Logs Policy: Look for a free VPN that has a strict no-logs policy. This means they don’t store your online activities or personal information.

Transparent Privacy Policy: Ensure that the VPN provider has a clear and transparent privacy policy that explains how they handle your data.

Encryption Standards: Check what encryption standards the VPN employs. The stronger, the better.

Server Locations: Opt for a free VPN with multiple server locations so you can access content from different regions.