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Nana Mensah stars in Netflix’s ‘The Chair’ alongside Sandra Oh

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Nana Mensah, a Connecticut native and University of Pennsylvania alum whose Ghana-born parents were adamant that she pursue law, is now living her dream as an actress, and filmmaker.

Her perseverance has earned her roles in works such as the popular YouTube series An African City; a starring role in the 2016 Obie Award-winning play I’ll Never Love Again; a turn in Judd Apatow’s The King of Staten Island.

Currently based in London,  Mensah appears alongside Sandra Oh in the new Netflix dramedy, The Chair, created by Amanda Peet. She filmed that after writing, directing and starring in the film Queen of Glory (which will screen at several film fests this fall). The story of a Ghanaian American woman laden with familial responsibilities after the death of her mother, it debuted at Tribeca in June.

‘The Chair’ tells the story of how the first woman of colour to become the chair of a university tries to meet the dizzying demands and high expectations of a failing English department. Golden Globe–winning actress Sandra Oh plays the lead role of  Ji-Yoon Kim, who has finally reached a lofty career peak as the chair of the Pembroke English department.

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Nana Mensah plays the role of Yaz McKay, a gifted Black female professor.

“I thought of her as this titan goddess of TV, which she is, but she also has real roots in the theater. I feel like the vow of poverty and the work ethic that people take when they want to work in theater is really conducive to creating a good atmosphere on a set, and Sandra was so generous.

We did a Zoom to run some lines, but the first time I met her in person we were shooting a scene from jump. We had to be people who knew each other for a really long time when we didn’t have a chance to get into that at all. But again, she was so generous, and we just locked in and did it,” Nana Mensah told Leah Faye Cooper of The Hollywood Reporter about working with Sandra Oh

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Parts of Medikal’s public statements are a great departure from truth – Fella Makafui

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Ghanaian actress and entrepreneur,  Fella Makafui, has publicly expressed her distress over recent comments made by her ‘ex-husband’, Samuel Adu Frimpong, popularly know as Medikal. (more…)

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Fella Makafui physically abused me many times, says Medikal

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Watch: Medikal and I might pull a surprise at VGMA - Fella Makafui.

Ghanaian rapper Medikal is opening up about being a victim of domestic abuse at the hands of his now ex-wife and baby mama, Fella Makafui. (more…)

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The Role of Communication in Coaching Sales Teams to Success

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An image of a person taking notes in a conference room on the best practices for coaching sales teams.

Effective communication is the cornerstone of any successful sales team. When sales leaders harness the power of clear and constructive interaction, they create an environment where trust prospers, and their effectiveness soars through the roof in terms of coaching sales teams. From active listening to personalized feedback, each conversation shapes the future of sales engagements. This impacts not only the team’s cohesion but also its ability to close deals and foster client relationships. In this article, we explore how communication channels and styles can significantly impact sales team dynamics and outcomes.

Understanding the Impact of Effective Communication in Sales Team Performance

Effective communication fosters a culture of transparency, enabling a sales team to operate as a united front. When sales representatives understand the goals, strategies, and tactics at play, they are better equipped to function cohesively. Clear guidelines and expectations mitigate confusion and provide a solid foundation from which sales teams can rise to the occasion.

Beyond clarity, effective communication also involves empathy and understanding. Sales managers who listen to their team’s feedback and concerns can make informed decisions that boost morale and productivity. Acknowledging achievements and addressing challenges head-on shows a level of engagement that encourages team members to strive for excellence.

Leveraging Active Listening to Identify Sales Opportunities

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Active listening extends beyond simply hearing a client’s words; it involves understanding the underlying needs and desires that drive their actions. For sales professionals, this skill is critical in identifying opportunities that might otherwise be missed. Active listening can reveal the subtle nuances of a sales conversation, leading to more effective positioning of products or services.

Sales coaching often highlights the importance of active listening in building rapport with clients. When team members demonstrate that they truly understand a client’s situation, it builds trust and credibility—two essential components in any sales relationship. By mirroring and validating client concerns, sales professionals increase the likelihood of a successful transaction.

However, beyond understanding the client, active listening within the team itself is also vital. When sales leaders listen to their representatives, they capture valuable insights into frontline experiences, customer feedback, and product pain points. This internal intelligence is instrumental in refining strategies and addressing market challenges.

The Power of Constructive Feedback in Sales Team Development

Providing constructive feedback is one of the most significant contributions a manager can make to a salesperson’s growth. Constructive feedback celebrates strengths while also addressing areas for improvement in a supportive manner. This approach encourages continuous personal and professional development, which is essential in the fast-paced world of sales.

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To be truly effective, feedback must be timely and relevant. This means highlighting specific instances where a sales representative excelled or could use improvement, rather than vague generalizations. In doing so, sales leaders set clear benchmarks for performance and create a roadmap for individual and collective progress.

Tailoring Communication Styles to Enhance Sales Training