People & Lifestyle
The Seven ITIL Guiding Principles
It’s time to level up your skills and gain high-paid jobs in top companies! Yes, we are talking about the ITIL® certification!
ITIL Certification Training provides individuals with the necessary skills and knowledge that help them acquire the certification with ease. Moreover, they get to learn how to efficiently resolve the real-time roadblocks in the IT section of the business.
Today, almost every business requires the ITIL® framework and this is the reason why ITIL professionals are valued everywhere. But do you know that the ITIL® framework is based on seven principles? We bet you didn’t!
These principles define the working of the ITIL® framework in the company. An ITIL professional is required to have complete knowledge of these principles so that he/ she can work efficiently in the organization.
So, without further ado, let us begin by knowing a bit about the ITIL® framework.
What is ITIL® Framework?
ITIL® framework is primarily designed to standardize the selection, planning, delivery, maintenance, and life cycle of the IT services within the business. The main aim of employing the ITIL framework in a company is to improve efficiency and achieve predictable service delivery.
An individual having an ITIL® certification is considered to have expertise in utilizing the process, terminologies, and methods of ITIL in a company. ITIL professionals are very high in demand, i.e., they possess the skills to grow and transform the business.
Coming back to the ITIL® framework, it is essential to note that it provides guidance to manage the five stages of the IT service lifecycle, i.e.,
- Service Strategy
- Service Transition
- Service Design
- Service Operation
- Continual Service Improvement
The five stages of the IT life cycle help in the seamless running of business operations.
Let us now discuss the abiding principles on which the ITIL framework stands!
Principles of ITIL® Framework
The seven principles which we will be discussing now are considered to be the key messages of ITIL. They are specifically designed to guide the actions and decisions of professionals who are responsible for managing and operating the organization’s service portfolio. Here are the seven principles. Have a look!
- Focus on Value
The ITIL® framework’s first principle is to Focus on value. It means that everything that a company does must be linked back to its stakeholders as well as consumers. While paying attention to the value, the primary thing to know about thestakeholders and customers being served by the company. In order to make this principle come to being in the company, one must:
- know how the consumers use the services
- pay attention to the value of all staff members
- focus on value during improvement initiatives
- pay attention to value in every step of the improvement initiative
- Start From Where You Are!
While undertaking some corrective measures for improvement, it is not advised to change what has already been done!Building something new altogether can turn out to be a waste in terms of losing the opportunity to leverage what already exists. It is not advised to start all over again without considering what is available at present.
Various methods and services that are previously in place must be measured and observed directly in order to understand their present state. The decisions taken by the professionals must be based on the information available regarding products and services. To make use of this principle successfully, here’s what should be done.
- Look at what pre-exists in the company
- It is advised to use your risk management skills
- Recognize the fact that sometimes the pre-existing services are products that cannot be used again.
- Progress Iteratively with Feedback
Do not intend on doing everything at once! By organizing and doing work into smaller sections, you can work efficiently in the company. However, re-evaluation must take place for initiatives and component iterations, thereby revising the changes that need to be made in products and services. Seeking and using the feedback ensures that the actions are primarily focused even in changing situations. Once received, the feedback can be used to analyze and identify the risks, issues, and improvement opportunities.
Here’s what one can do in order to employ this principle in the company.
- The ecosystem of the company is ever-changing. Thus, feedback is important.
- Work at a rapid pace but do not leave anything incomplete.
- Collaborate & Promote Visibility
The key to every successful initiative is collaboration and trust. Organizations must be transparent and share as much as possible regarding the work that they are doing.
In order to create the best output, organizations must make sure that the employees have the correct roles and responsibilities.
Another thing to note here is that when the stakeholders of the company have poor or minimal visibility, they create an impression that work isn’t important for them. Insufficient visibility leads to poor decision-making which impacts the ability of the company to improve the capabilities of internal systems. To avoid such situations, candidates need to perform some analysis activities to keep a track of work in progress, identify bottlenecks, and uncover waste. In order to collaborate effectively, here’s what you can do.
- Communicate efficiently so that the audience can hear and understand.
- Decisions must be made on data that is present visibly.
- Think & Work Holistically
There is no service or practice in the company that stands alone! It is important to take a holistic approach so that the company works together in a combined and integrated way. The holistic approach provides proper visibility of how demand is captured and translated into positive outcomes.
In complex systems, any changes in the element can affect others. These effects need to be analyzed and planned for. Here’s how you can apply this principle successfully.
- Acknowledge the complexity of the system
- Collaboration is the key to thinking and working holistically
- Automation can help the candidates in working with the holistic approach
- Keep it Simple & Practical
It is advised to use fewer steps to fulfill the long-term and short-term objectives of the company. The main aim of guiding principles is to ensure that things are not over-complicated. To do this, certain exceptions need to be defined and rules need to be put in place.
By establishing a holistic view of the organization, the teams and groups will easily understand how the work is being influenced! To apply this principle, here’s what one can do.
- Value assurance
- Simplicity is the best way to have efficiency in the company.
- Do fewer things, but do them better
- Respect the investment of time of people involved
- Simplicity is the best route to achieving quick wins.
- Optimize & Automate
This principle is important to make sure that there is a focus to amplify the value of work done by technical and human resources. Automation can help work on frequent tasks, thereby freeing human resources. These human resources can further be utilized for complex tasks. Here’s how you can apply this principle.
- Simplify and optimize before automation
- Define the metrics
- Use the other guiding principles when you are applying this principle
- Use automation to simplify complex tasks
So, these are the seven guiding principles that can help the company in working efficiently. These principles are not just connected to ITIL but are reflected in other frameworks, methods, standards, etc.
Conclusion
A candidate taking up the ITIL® certification course is expected to have a good knowledge of these principles. They should know the ways to apply these principles in the organization. The course will help you in acquiring the necessary skills that will help the candidates in the long run. So, don’t think much and apply for the ITIL course today!
People & Lifestyle
Ghana Welcomes Starlink: Revolutionizing Connectivity
The National Communications Authority (NCA) in Ghana has recently approved the satellite broadband application of Starlink, a service by Elon Musk’s SpaceX, making Ghana the eighth African country to welcome this revolutionary internet service.
This development is set to challenge existing internet providers in the region, offering multi-gigabit speeds and lower latency through satellite technology.
Ghana to become eighth African country to approve Elon Musk's Starlink.
It is currently available in seven African countries: Mozambique, Eswatini, Zambia, Malawi, Kenya, Rwanda, and Nigeria. pic.twitter.com/OpJ0dI1WsW— Clovis T (@clovist237) April 27, 2024
Users have expressed satisfaction with Starlink’s service, citing significant improvements in speed and reliability compared to traditional providers. The service is currently available in seven African countries: Mozambique, Eswatini, Zambia, Malawi, Kenya, Rwanda, and Nigeria.
Recently got Starlink, and so far better than any residential internet provider I’ve used in this country tbh
— remi (@alo_aderemi) April 27, 2024
This expansion is expected to foster healthy competition and better offers, breaking the monopoly enjoyed by some internet providers. As Starlink continues to expand, it promises to revolutionize network access and connectivity in Africa, providing a much-needed boost to internet access across the continent.
People & Lifestyle
#AOTY2023: King Promise vs. Stonebwoy
The debate over King Promise’s candidacy for Artist of the Year has sparked a lively discussion among social media users, with arguments both for and against his potential win.
Those saying King Promise should rather win song of the year and not Artiste of the year cuz Patapaa too had one big song, did Patapaa do all this? Greg is winning this, forget the Stonebwoy shouts pic.twitter.com/ICfLI1nBaf
— Twilight (@the_marcoli_boy) April 27, 2024
Supporters highlight his sold-out shows in Asia and the impact of his music, while critics point to other artists like Stonebwoy and Black Sherif, questioning the fairness of the awards process.
You are telling me King Promise isn't Artiste of the Year? let's be serious 😂pic.twitter.com/k8KDiilWsP
— Twilight (@the_marcoli_boy) April 26, 2024
The discussion showcases the diverse opinions and passion surrounding the music industry in Ghana and beyond, with users engaging in playful banter and humorous remarks while presenting their arguments.
Ur artist of the year our artist of the year my artist of the year their artist of the year @stonebwoy #StonebwoyForAOTY 🔥🔥🔥🔥all this history was made just last year December @GHMusicAwards pic.twitter.com/R0biHkhdEx
— Hernandez Gh✊🏾🔥 (@HernandezGh35) April 27, 2024
People & Lifestyle
‘Dubai in Accra’ set to thrill Ghanaians on Sunday, April 28
In the heart of Accra, excitement buzzes as the city eagerly anticipates the grand spectacle known as “Dubai in Accra,” set to take place this Sunday 28th April 2024 at the prestigious Stanbic Heights, Icon House Airport. (more…)
People & Lifestyle
Celebrating 25 Years: Otumfuo Osei Tutu II’s Reign
Today marks the 25th anniversary of Otumfuo Osei Tutu II’s reign as the Asantehene, the King of the Ashanti Kingdom.
Otumfuo Osei Tutu II: Celebrating 25 Years of Local and Global Impact.
Showing on @GTV_Ghana and streaming on all our social media platforms on Sunday, April 28, at 8:30PM.#Asanteman #OurCultureOurHeritage pic.twitter.com/g3u0Ql5q6i
— GTV Ghana (@GTV_Ghana) April 26, 2024
The celebrations, which began with spectacular fireworks witnessed by Otumfuo himself, will culminate in the Silver Jubilee anniversary on Akwasidaekese on June 12 at Dwabrem, Manhyia Palace.
This milestone is a testament to Otumfuo’s impactful leadership, dedication to the Asante people, and contributions to education and research as the Chancellor of KNUST.
❤️ @AkwaboahMusic meets The King of Ashanti Kingdom Otumfoc Osei Tutu II. pic.twitter.com/wdvlulV7Ez
— FELICIA OSEI (@Osei_Feliciaa) April 26, 2024
The event is being celebrated across Ghana, with well-wishes and congratulations pouring in from various quarters, highlighting the significance of this occasion for Asanteman and Ghana as a whole.
People & Lifestyle
Mr. Beast in Ghana: Surprising Visit Sparks Excitement
World-renowned YouTuber Mr. Beast, known for his philanthropic acts, has been spotted in Ghana, specifically in Accra and Tema, sparking excitement among locals.
Wow, Mr Beast is in Ghana! Look at how boys are gathering to take pictures with him. pic.twitter.com/46gawXYWnJ
— Big Kay🇬🇭 (@OfficialBigkay) April 26, 2024
His visit has led to discussions about his choice of Ghana over other African countries, with some suggesting that the country’s popularity as a tourist destination played a role.
MrBeast is in Ghana and no one is talking about it? Make I step out more times I go get new phone or car saf pic.twitter.com/AUP9CSoDoV
— Kofi Ntim (@NtimBarima) April 26, 2024
Mr. Beast’s presence in Ghana is part of his global outreach, as he recently gifted a Ghanaian $25,000 as part of his X (Twitter) giveaway.
Read Also: Producers of 'Beast of No Nation' return to filming in Ghana, causing upset in parliament
The YouTuber has been seen exploring the country and interacting with locals, with many expressing their desire to meet him and participate in his charitable endeavors.
People & Lifestyle
Stephen Appiah to contest John Dumelo and Lydia Alhassan in MP race for Ayawaso West Wuogon
Former Black Stars captain Stephen Appiah is set to enter the political fray by rubbing shoulders with notable personalities in the upcoming general elections.
The former Juventus midfielder is believed to be lacing his boots to face the likes of John Dumelo and the incumbent member of Parliament for the Ayawaso West Wuogon Constituency Lydia Alhassan.
While Dumelo and Alhassan represents the NDC and NPP respectively, Appiah is expected feature in the elections as an independent candidate.
This was revealed by the Spokesperson of the Ayew family Fiifi Tackie via X on Friday afternoon.
“Stephen Appiah to contest Ayawaso West Wuogon constituency as an independent Parliamentary candidate,” he wrote.
If Stephen Appiah affirms the reported news, he will be following in the footsteps of other renowned figures in Ghana football who have indulged in politics recently.
Earlier this year, all-time top scorer of the Black Stars Asamoah Gyan was appointed as the sub-committee chair of Youth and Sports in the campaign committee of Dr Bawumia, the flagbearer of the ruling New Patriotic Party.
In acceptance of the appointment, Gyan emphasised the need to share hos ideas garnered through experience in the game.
Anas took $100,000 to stop documentary release – Kwesi Nyantakyi
‘I have enough experience to contribute to sports – Asamoah Gyan reacts to political appointment
“I always ask myself, how do we create change if we don’t want to change? How do we spectate without being on the bench, and how do we score without being on the field?… All I know and will ever know, all I love and will ever love is SPORTS.” he stated.
Another figure in Ghana football who recently announced his intention to engage in partisan politics is Kwesi Nyantakyi, former Ghana Football Association (GFA).
The former football administrator showed up as one of the candidates to contest in the NPP primaries for the Ejisu constituency following the demise of incumbent John Kumah.
However, it didn’t pan out well for the former Wa All Stars owner as he lost disappointingly.
He garnered a paltry 35 votes after close to 1,081 delegates had cast their votes in the parliamentary primary of the New Patriotic Party (NPP) held in the Ejisu Constituency on April 13.
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